LilaConnect: Ultrafast Full Fibre Broadband
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Frequently asked questions
What is full fibre broadband?
Full fibre broadband uses fibre optic cables directly to your home, unlike traditional broadband which often relies on older copper wires for the last part of the connection. This allows for significantly faster, more reliable, and consistent internet speeds, especially for uploads, and greater capacity for multiple users and devices.
How fast is LilaConnect's full fibre broadband?
LilaConnect offers ultrafast speeds, with various plans available. As part of a limited-time promotion, some plans offer boosted speeds, meaning you could get up to 1.8Gbps download and upload, which is ideal for demanding online activities.
Can I keep my current phone number if I switch to LilaConnect?
LilaConnect focuses on broadband services. If you opt for an additional voice service, you would need to check with their customer service regarding porting your existing number or setting up a new one. Your existing content services can remain with your current provider.
What is the 'Price Lock' feature?
The 'Price Lock' is an optional add-on that allows you to fix your monthly broadband price until 2030. This protects you from potential annual price increases, providing certainty and stability in your billing for an additional small monthly fee.
How easy is it to switch to LilaConnect?
Switching to LilaConnect is designed to be very easy. You choose your plan, and LilaConnect handles the switch on your behalf, contacting your previous provider to ensure no downtime. They also offer credit to help with any early termination fees from your old contract.
Does LilaConnect offer Wi-Fi 7 routers?
Yes, LilaConnect offers Wi-Fi 7 routers as part of their 1Gb Pro and 2.5Gb Pro plans. These advanced routers provide enhanced coverage and a more stable connection, especially in homes with many connected devices.