Experience True Full Fibre Broadband with Hey Broadband
Hey Broadband delivers cutting-edge full fibre internet directly to your home or business, offering unparalleled speed and reliability. Say goodbye to buffering and slow connections, and embrace a seamless online experience designed for today's demanding digital lifestyle. With speeds up to 20 times faster than standard broadband, you can video call, stream 4K content, and game without interruption.
Our future-ready network ensures a stable connection throughout the day, supporting multiple devices without any drop in performance. Discover why so many are choosing Hey Broadband for their superfast, super-reliable internet needs.
Why Choose Hey Broadband? The Full Fibre Advantage
Not all fibre is created equal. While many providers claim 'fibre' broadband, Hey Broadband delivers true Full Fibre (FTTP - Fibre-to-the-Premises) directly into your property. This means no old copper wires to slow you down, just pure, unadulterated speed and stability. Enjoy glitch-free broadband with no drop-outs, buffering, or lag, even during peak times.
Our advanced network is built for the future, ready to handle the ever-growing demands of connected homes and businesses. Add significant value to your property with a connection that's future-proofed beyond the 2025 fixed line switch off.
Tailored Full Fibre Plans for Every Need
Hey Broadband offers a range of gigabit fibre broadband packages designed to fit various internet usage requirements. Whether you're a casual browser, a dedicated gamer, or run a bustling home office, we have a plan for you. Our Gigafast 900 plan is perfect for larger households with multiple devices, 4K streaming, and pro gaming, offering symmetrical download and upload speeds. For moderate usage, the Megafast 400 provides excellent performance, while the Superfast 150 ensures smooth streaming and browsing for average internet users.
We also provide exclusive bundle deals, combining lightning-fast broadband with additions like whole-home Mesh WiFi, advanced Norton 360 security, and even unlimited mobile SIMs, giving you even greater value and connectivity.
Seamless Connectivity for Home and Business
Beyond residential customers, Hey Broadband understands the unique demands of both home workers and businesses. Our Homeworker packages include dedicated IP addresses and premium Service Level Agreements (SLAs) with prompt technical support. For businesses, we offer dedicated technical support and an SLA guaranteeing an 8-working-hour fix time, ensuring your operations remain uninterrupted. Invest in a reliable connection that empowers your productivity, whether you're working from your spare room or managing a larger enterprise.
Effortless Switching and Dedicated Support
Switching to Hey Broadband is a straightforward process. Simply check your postcode for coverage, select your preferred package, and choose an installation date. Our friendly and experienced customer service and technical support teams are always on hand to ensure you stay happily connected and to answer any queries you may have. We pride ourselves on providing efficient service and believe in fair pricing, ensuring you get the best value without compromising on quality or assistance.
Even if you're stuck in an existing contract, contact us – our team can help you navigate the switch. Our mission is to provide not just superfast internet, but also super reliable service and support.
Frequently asked questions
What is full fibre broadband?
Full fibre, also known as Fibre-to-the-Premises (FTTP) or Fibre-to-the-Home (FTTH), means that fibre optic cables run directly from the exchange to your home or business. This eliminates older, slower copper connections, resulting in significantly faster and more reliable internet speeds compared to traditional 'fibre' broadband which may still use copper for the final part of the connection.
How fast is Hey Broadband's full fibre?
Hey Broadband offers gigabit-capable speeds, with packages like Gigafast 900 providing symmetrical download and upload speeds of 900Mbps. This can be up to 20 times faster than the UK's average broadband speeds, allowing for glitch-free streaming, gaming, and multiple device usage without any performance dip.
Is Hey Broadband available in my area?
Hey Broadband is continuously expanding its full fibre network. You can easily check if our services are available at your address, or if they will be soon, by using the postcode checker on our official website.
Can I get Hey Broadband if I'm still in a contract with another provider?
Yes, even if you are currently in an expensive contract, Hey Broadband may be able to help. We encourage you to contact our customer service team, who can discuss your options and assist you with switching to our services.
What kind of support does Hey Broadband offer?
Hey Broadband provides excellent customer service and technical support. Our friendly experts are available to help you with any queries, from choosing the right plan to troubleshooting technical issues, ensuring you remain happily connected. We also offer dedicated support with SLAs for business and homeworker packages.
Do I need a new router?
With Hey Broadband packages, you receive a free router and standard installation. Our routers are designed to complement our full fibre service, providing you with a strong and reliable connection throughout your property. For even wider coverage, you can explore our Mesh WiFi add-ons.